Technology

Technology

Keep up to date on our technology platform improvements and help us prioritize future enhancements!

Welcome to our Technology Hub! Our technology platform began with the launch of our website in 2014 and has continued to evolve and grow over this past decade. But we’re not done yet, and never will be. We continue to look for and invest in new opportunities to better meet our member & volunteer needs through our technology offerings.

Have an idea on how we could use technology to enhance the member or volunteer experience? Please share it at  feedback.mountaineers.org! There you can add a new idea, comment on an idea already proposed, up-vote improvement suggestions, or subscribe to receive updates on specific projects. This helps us prioritize future improvements for you!

We value transparency and take pride in celebrating our successes! For a list of changes we are actively making to the website, please visit our Technology Changelog. This will contain all user-facing updates and the date they were made. Any improvements that were added prior to August 2024 will be found in our historical Tech Update blogs. Tech Updates are posted when we want to highlight the kickoff or completion of a large technology project or provide a summary of recent changes from the Technology Changelog.


Technology Changelog

Technology Changelog

A running list of technology changes to highlight improvements made to our website, e-learning, and automated processes.

New Technology Experience Manager & Feedback Management Improvements

New Technology Experience Manager & Feedback Management Improvements

Meet our new Technology Experience Manager, Devin Lampe, and learn more about forthcoming improvements to how our UserVoice Feedback forum is managed to help our community better engage with our technology priorities and resources.

Tech Update 4.5 - Bulk Roster Updates, Practice Sessions, Site Search, and More

Tech Update 4.5 - Bulk Roster Updates, Practice Sessions, Site Search, and More

Learn about website improvements we completed since last spring, including improvements to roster sorting and the ability to bulk update a roster, the addition of Practice Sessions and eLearning options for your course listings, upgrades to site search, adding Single Sign On (SSO) capabilities to our eLearning platform Coassemble, and more. Here’s what we did.

Remembering Mountaineer Jeff Bowman

Remembering Mountaineer Jeff Bowman

We’re devastated to share the passing of Jeff Bowman, a beloved friend, volunteer, and colleague. As a 29-year Mountaineers member and a part of our staff team for the last 23-years, his contributions to The Mountaineers were immense. A Celebration of Life will be held at The Mountaineers Seattle Program Center on Sunday, December 17 at 3pm. Please RSVP.

Tech Update 4.4 - Website Performance Improvements

Tech Update 4.4 - Website Performance Improvements

In summer 2022, members reported that, at times, our website was slow to respond and was experiencing 503 or 502 timeout errors. We worked to improve our website's performance in five. Here's what we did.

How to: Set up Alerts & Notifications Preferences

How to: Set up Alerts & Notifications Preferences

Learn how to make the most of your Mountaineers experience by signing up for alerts & notifications on your profile.

How to Report a Bug or Website Issue

How to Report a Bug or Website Issue

We launched mountaineers.org 2.0 in 2014, and since have been working tirelessly with your support to improve our website. Learn how to report a bug or error on our website, and where to go if you have an idea for an improvement or new feature.

Tech Update 4.3 - Selling Tickets to Events

Tech Update 4.3 - Selling Tickets to Events

As part of this update, we've added the ability to sell tickets to events, realizing our vision of a fully integrated shopping cart. The update also includes more added features and improvements to our events system.

Tech Update 4.2 - Youth Pages, Pre-ordering Books, and more

Tech Update 4.2 - Youth Pages, Pre-ordering Books, and more

Learn about website improvements we completed since last summer, including a re-organization of our youth web pages, improved pre-ordering and backordering for books, and many more small improvements.

Tech Update 4.1 - COVID-19, Donations, Email Reminders, Routes & Places

Tech Update 4.1 - COVID-19, Donations, Email Reminders, Routes & Places

Because of and in response to COVID-19, we added a few small features to our website and improved a few of our processes. Read on to learn more about what we accomplished in round of technology development.

How We Prioritize Technology Feedback and Projects

How We Prioritize Technology Feedback and Projects

Since launching our website in May 2014, we have worked to make improvements and add features, considering the needs and experiences of our volunteers and members first. In this blog, we pull back the curtain and give you insights into how our projects and resources are managed and prioritized.

Tech Update 4.0 - Plone 5

Tech Update 4.0 - Plone 5

We updated our website platform from Plone 4 to Plone 5 because support for elements of Plone 4 is ending this year. This is a very big update to the backend of our website, and our staff and volunteers extensively to be sure it all works. The average user won't see any major differences, but the upgrade includes improvements for our volunteers.

My Profile: Pronouns & Optional Demographics

My Profile: Pronouns & Optional Demographics

With two additions to the My Profile page, you can now share your pronouns and update your optional demographic information to help Mountaineers staff track our organization's progress and hold us accountable to delivering on our mission and core values.

Tech Update 3.3 - Volunteer Hours, Alerts & Notifications, Cloning

Tech Update 3.3 - Volunteer Hours, Alerts & Notifications, Cloning

Since our spring development cycle, we've added more new features and enhanced existing features. Highlights include improved volunteer hours tracking, setting up notifications for newly added courses, clinics, and seminars, cloning activities and events, and a new committee chair directory.

Tech Update 3.2 - Alerts & Notifications, Pre-order Books, Course Management

Tech Update 3.2 - Alerts & Notifications, Pre-order Books, Course Management

It's been almost a year since our last technology update, but we've been busy adding new features and improvements. Highlights include setting up notifications for newly added activities, pre-ordering books, and a download to help better manage student progress in a course.

Bid Adieu to OlympiaMountaineers.org

Bid Adieu to OlympiaMountaineers.org

This winter, the Olympia Mountaineers completed transitioning the long standing olympiamountaineers.org to The Mountaineers website. Many thanks to Ray Philen and Donnie Miller for managing and maintaining this wonderful website over the years. Use the shortcuts below to navigate and explore all of the outstanding resources mountaineers.org has to offer.

Tech Update 3.1 - Feedback Improvements, Gift Memberships

Tech Update 3.1 - Feedback Improvements, Gift Memberships

We've been hard at work since launching mountaineers.org 3.0. This 3.1 update brings a couple new features and many improvements to existing features.

Tech Update 3.0 - Improved Navigation & Mountaineers Books Integration

Tech Update 3.0 - Improved Navigation & Mountaineers Books Integration

We are excited to announce that we will be launching an integrated Mountaineers Programs and Mountaineers Books website in early February! Learn more about the improved navigation, and methodology, and additional functionality we're adding as part of this big-for-some update we're calling mountaineers.org 3.0.

Tech Update 2.10 - Many More Small Improvements

Tech Update 2.10 - Many More Small Improvements

Learn about the many improvements to our website for the mountaineers.org 2.10 release done from mid-November through January 2018.

What’s next for Mountaineers eLearning?

What’s next for Mountaineers eLearning?

Learn how The Mountaineers is using eLearning to improve delivery, impact, accessibility, and consistency in our courses.

Tech Update 2.9 - Many Small Improvements

Tech Update 2.9 - Many Small Improvements

Learn about the many improvements to our website for the mountaineers.org 2.9 release done from April through November.

Website Testers Wanted - Will Trade Testing for T-shirts

Website Testers Wanted - Will Trade Testing for T-shirts

We need 15-25 testers to help us test new website navigation. Sign up and get free Mountaineers merch as a thank you.

Enhanced Trip Navigation Resources

Enhanced Trip Navigation Resources

We added folders to Routes & Places to store downloadable customized maps, GPS tracks, and more. Can you help us populate and curate them?

Tech Update 2.8 - Lodge Reservations, Merchandise

Tech Update 2.8 - Lodge Reservations, Merchandise

Learn about the new feature in our Fall/Winter 2016-17 release, an online lodge reservation system for our Outdoor Centers, and online merchandise sales plus a few other small improvements.

Why wasn't I getting emails from The Mountaineers?

Why wasn't I getting emails from The Mountaineers?

This year we've had some email deliverability issues, but we're happy to report we've addressed the problem.

Tech Update 2.7 - Mobile Website, Youth Forms

Tech Update 2.7 - Mobile Website, Youth Forms

We launched a mobile friendly version of our website! Learn about it, and the other improvements in our 2.7 release.

Tech Update 2.6 - Trip Reports, Map Search, Upgraded Web Server

Tech Update 2.6 - Trip Reports, Map Search, Upgraded Web Server

You talked - we listened! Our newest website upgrate - 2.6 - includes massive improvements to trips reports, a new map search feature, an upgraded web server for faster access, changes to Routes & Places, and more!

Tech Update 2.5.1 - Membership, Courses, Skill Badges, Incident Reporting, Volunteer Recruitment

Tech Update 2.5.1 - Membership, Courses, Skill Badges, Incident Reporting, Volunteer Recruitment

Learn about the improvements to our website for the mountaineers.org 2.5 release, including new features for members, volunteers, courses, and activities.

Volunteers Needed: Course Posting Support

Volunteers Needed: Course Posting Support

We're seeking a volunteer to help all of our other volunteers post courses on Mountaineers.org, one of the most onerous tasks our most active volunteers face. Read more about it here.

Tech Update 2.5 - Seminars & Clinics, Search, Youth

Tech Update 2.5 - Seminars & Clinics, Search, Youth

Learn about the improvements to our website for mountaineers.org 2.5, including new features for seminars & clinics, searches and youth programs.