Bookseller Info

Ordering and customer service information for retailers

BOOKS YOUR CUSTOMERS Want

With more than 700 titles in print, Mountaineers Books invites retailers to carry our outdoor recreation, sustainable lifestyle, and conservation titles, published respectively under our Mountaineers Books, Skipstone, and Braided River imprints. We also encourage outdoor educators, conservation organizations, clubs, corporations, and other groups to inquire about quantity discounts.

To place a direct order or establish a trade account

Email: customerservice@mountaineersbooks.org or call (800) 553-4453. Our Remittance Address (for billing purposes only) is:
Mountaineers Books
PO Box 84022
Seattle WA 98124-8422

Other Options

Find our physical mailing address
Find a sales representative
Download an order form and catalog
Download a credit application to open a trade account
Download an order form for Green Trails Maps
To get educator desk copies, or ask other questions, contact Customer Service
To schedule an author event contact: Publicity

Returns

If you're not satisfied with your purchase, you may return it for a refund. We will issue a refund to your original form of payment for items returned within 14 days. All returned items must be in their original condition. Your packing slip is not a prepaid mailing label. Customers must pay for return shipping.

All returns made at customer’s expense.
Returns must be unmarked and in resalable condition.
No credit will be given for books received damaged. Examples of damaged books include: bent corner or spine; bent, crumpled or dirty pages; ink marks and cut marks; glue residue; store specific stickers, price stickers and security devices; water damage; and other extreme damage.
Returns must be packed in cartons weighing less than 50 pounds.
Books should be packed horizontally in the box, with sufficient packing material to prevent damage during return.
Paperwork, and original invoice information, must be included in all shipments to expedite return. Returns received without paperwork, will be credited at 55% of list price i.e., if the list price is $18.95, the credit will be for $8.53.
Email return tracking info and packing slip to customer service.
Damaged books received from publisher must be reported within 30 days of receipt to be eligible for credit or replacement. All other discrepancies in shipment must also be reported within 30 days.
We will only return damaged books when customer responds within 30 days of notification and return at customer’s cost.
Credit will be given for old editions if returned within 6 months of publication of new edition and for out-of-print, if returned within one year of OP date.
Credit for returns will be applied to customer’s account – there are no cash refunds.
Credits expire 2 years from date of issue.

PLEASE SHIP RETURNS TO

Mountaineers Books
Attn: Returns Dept.
1001 SW Klickitat Way, Suite 201
Seattle, WA 98134

Sales representatives, both in and out of house

Darryl Booker, Director of Sales & Marketing
206-521-6054
darrylb@mountaineersbooks.org

Madison Hofer-Holdeman, Sales Representative
206-521-6070
madisonhh@mountaineersbooks.org

trade REPRESENTATIVES

BOOK Representatives

West

(AK, AZ, CA, CO, HI, ID, MT, NM, NV, OR, UT, WA, WY)

The Karel/Dutton Group

Howard Karel
Ellen Towell
San Francisco, CA
Phone: 415-668-0829
Fax: 415-668-2463
hkarel@comcast.net
ellentowell.kdg@gmail.com

Dory Dutton
Corrales, NM
Phone: 818-269-4882
Fax: 480-247-5158
dory.dutton@valleyvillagemail.com

Mark O’Neal
San Diego CA
Phone: 562-587-0956
oneal.mark@gmail.com

Lise Solomon
Albany, CA
Phone: 510-528-0579
Fax: 510-900-1088
lise.solomon@sonic.net

New England, Mid-Atlantic

(CT, DC, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VT)

Parson Weems Publisher Services, LLC

Causten Stehle, Manager
Wilmington, NC
Phone: 914-948-4259
Fax: 866-861-0337
office@parsonweems.com
www.parsonweems.com

Eileen Bertelli
Warwick, NY
Phone: 845-987-7233
Fax: 866-861-0337
eileenbertelli@parsonweems.com

Christopher R. Kerr
Boston, MA
Phone/Fax: 914-478-5751
chriskerr@parsonweems.com

Jason Kincade
Brooklyn, NY
Phone: 347-244-2165
jasonkincade@parsonweems.com

Midwest & South Central

(AR, IA, IL, IN, KS, KY, LA, MI, MN, MO, ND, NE, OH, OK, SD, TX, WI)

Fujii Associates

Eric Heidemann, Principal/Owner
Troy, MO
Cell: 314-494-4884
Phone: 636-528-2546
Fax: 636-600-5153
eric@fujiiassociates.com

Thomas Bowen
Dallas, TX
Cell: 214.668.8044
Phone: 972-381-1828
Fax: 972-381-1829
tom@fujiiassociates.com

Beth Chang
Lincoln, NE
Cell: 402-770-6315
Phone: 402-476-6199
Fax: 800-537-2618
beth@fujiiassociates.com

Mark Fleeman
Valparaiso, IN
Cell: 219-309-9004
Phone: 219-476-0346
Fax: 219.476.4366
mark@fujiiassociates.com

Adrienne Franceschi
Milwaukee, WI
Phone: 978-761-2296
Fax: 972-381-1829
adrienne@fujiiassociates.com

Andrew Holcomb
Ann Arbor, MI
Cell: 734-945-6868
Phone: 734-913-4310
Fax: 734-661-0513
andy@fujiiassociates.com

Don Sturtz
Savannah, GA
Phone: 630-908-8990
Fax: 636-600-5153
donsturtz@fujiiassociates.com

Outdoor Representatives

All regions

Mountaineers Books

GIFT Representatives

Pacific Northwest

Ritz Sisters
Seattle, WA
Phone: 800-899-0920 / 206-762-8331
tim@ritzsisters.com